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PART-TIME WEEKEND MUSEUM DOCENT


The Shaker Historical Society is seeking a Museum Docent to oversee effective guest and customer service on weekends. This person will be a front-line employee and must be able to embody the community-oriented mission of the organization. The Docent reports to the Executive Director and is expected to work 12:00-5:00 pm on Saturdays and Sundays with occasional evenings and events.


Duties and Responsibilities

  • Follow the Shaker Historical Society’s COVID-19 guidelines, including:

    • Wearing a mask

    • Washing/sanitizing hands between guests

    • Explaining and enforcing the museum’s updated guest policy and guidelines

    • Light cleaning/disinfecting of common areas throughout the day and at the end of the shift

  • Handle reception, opening and closing duties, answering the phone, and relaying messages to appropriate staff

  • Greet guests, process admission donations and memberships, manage sales in the gift shop, and record guest information (e.g. zip codes and visitor count)

  • Provide exceptional guest service and be attentive and courteous to all guests

  • Lead guests on engaging guided tours of the museum

  • Provide accurate information about the museum, local history, and local attractions as requested by guests

  • Work closely with the Education & Outreach Manager to develop and refine tours

  • At all times, ensure the safety and comfort of all guests, staff, and volunteers

  • Assist in preparing for and clearing up after programs held on weekends

  • Support the operations of the Shaker Historical Society as needed


Required Skills/Experience

  • High school diploma required; An in-progress or completed bachelor's degree in history, museum studies, education, or humanities preferred

  • Must be reliable, flexible, and punctual

  • Ability to learn quickly, adapt, and problem solve in a small museum environment

  • Ability to work independently and as part of a team

  • Excellent verbal and written communication and interpersonal skills

  • Comfortable with technology and cloud-based tools such as Square and Google Workspace

  • Must be physically able to lift and carry objects of and up to 30 lbs., climb stairs, stoop, bend, and perform other physical duties


Compensation

This position is part-time, non-exempt. Salary is $12.00 per hour for 10-12 hours per week. The Shaker Historical Society is an inclusive workplace and equal opportunity employer. Applicants with diverse backgrounds and experiences are strongly encouraged to apply.


To Apply

Please send a cover letter, resume, and three (3) professional references to Executive Director Brianna Treleven at director@shakerhistory.org with subject line “SHS Weekend Docent Application.” Applications must be submitted by 11:59pm EDT on Sunday, May 9, 2021. No phone calls or mailed applications will be accepted.


Click here to download the job description.


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